What is the USAVerify Pro refund policy if my SMS code does not arrive?

We operate a strict 'No Code = No Charge' guarantee. If your verification SMS does not arrive before the timer expires or you cancel the session, 100% of the cost is instantly credited back to your wallet balance.

Can I get a refund of my deposited account balance?

Yes. Unused account balance can be refunded back to your original payment method or crypto wallet within 30 days of deposit by contacting support@usaverifypro.com.

What is the minimum deposit requirement?

The minimum deposit on USAVerify Pro is only $2.00 USD, allowing users to test services with zero financial risk.

Refund Policy & Money-Back Guarantee

Effective Date: October 18, 2026 · USAVerify Pro LLC

Strict Performance Guarantee: No Code = No Charge

At USAVerify Pro, we believe in complete financial fairness and consumer protection. If you rent a phone number and the SMS verification code does not arrive before timer expiry, 100% of your funds are credited back to your wallet instantly and automatically. You never pay for an uncompleted verification.

1. Automated Per-Verification Refund Policy

Our verification billing engine operates on an atomic, event-driven ledger:

Escrow Hold: When you initiate an SMS verification order, the order fee (typically $0.50 – $2.50 depending on service) is held in pending status.
Automatic Expiration: Each verification session provides an active countdown timer (10 to 20 minutes depending on carrier line).
Instant Refund Trigger: If no incoming SMS OTP code is received before the countdown expires, or if you cancel the order manually prior to receiving a code, the full cost is immediately released and credited back to your account balance.
Zero Cancellation Penalties: There are no cancellation fees, penalty charges, or restocking fees of any kind.

2. Account Wallet Deposits & Withdrawal Policy

To provide accessible, flexible testing for all developers and privacy advocates, USAVerify Pro enforces a low minimum top-up requirement of only $2.00 USD.

Permanent Balance Validity: Deposited funds remain in your wallet balance permanently and never expire.
Unused Balance Refunds: If you deposit funds into your account and decide not to use the service, you may request a refund of your remaining unspent balance within 30 days of the original deposit date.
Refund Processing: To request a withdrawal of unspent funds, contact [email protected] with your registered email and payment transaction ID. Refunds are processed back to the original payment source (crypto wallet or payment gateway minus applicable third-party blockchain gas fees).

3. Digital Goods & Pre-Verified (PVA) Accounts Warranty

For purchases made in our Digital Goods Store:

48-Hour Replacement Guarantee: All delivered PVA accounts and product credentials carry a 48-hour warranty.
Defective Account Resolution: If an account fails initial authentication due to pre-existing credentials issues, our support team will replace the account immediately or issue a full credit refund to your account balance.

4. Transparent Dispute Resolution & 24/7 Support

We take customer trust seriously. Before opening a dispute with your payment provider, please reach out to our dedicated support channels. We resolve 99.8% of user inquiries in under 2 hours.

24/7 Live Web Chat: Available on every page in your dashboard.
Official Support Email: [email protected]
Direct Phone: +1 (602) 935-8762
Telegram Desk: Official Telegram support available inside the customer portal.

5. Company Identification & Registered Jurisdiction

Operating Entity: USAVerify Pro LLC
Jurisdiction: Wyoming, United States
Registered Office: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Primary Business Activity: Telecommunications, Mobile Carrier Authentication & 2FA Cybersecurity Infrastructure